NOTE: Sales are suspended as we catch up on online orders. Click here for more details.

Return Policy


We guarantee our pickups to be free of manufacturing defects for the lifetime of the product. If a pickup you have received is defective, we will be glad to repair, exchange or refund your purchase. For help with processing your repair, exchange or return, please send us an email at

  • Pickups must be returned within 30 days for a refund. Rainville will not accept returns after 30 days.
  • All merchandise sold on sale is final sale, and cannot be returned unless item received is damaged or incorrect.

If the item you ordered becomes defective from wear and use, please send us an email at